Jeroen de Groot

  • Total activity 47
  • Last activity
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Activity overview

Latest activity by Jeroen de Groot
  • Jeroen de Groot created an article,

    Address updates

    Keep your address and other data up-to-date. If you have any changes please let our support team know so they can administrate it. It's important to keep it up to date to keep getting access to our...

  • Jeroen de Groot created an article,

    Coins?

    Win coins by spinning and improve your chances in the future! If you don't cancel or check-in at the event you will lose coins. We all don't want that so please go partying or free your ticket so a...

  • Jeroen de Groot created an article,

    My ticket is gone!

    Did your ticket disappear from your Wallet and you validated the ticket in time? Then we encourage you to try the following: Close the app completely and restart it Make sure you have the latest v...

  • Jeroen de Groot created an article,

    Activate the canceled ticket (s) again

    After winning your tickets, it is important that you indicate within 1 hour whether you invite someone. • Your friend (in) has 12 hours to do so.   Are you too late? Then the ticket (s) will unfo...

  • Jeroen de Groot created an article,

    I want to convert my ticket (s)

    The ticket you win can’t be transferred to an e-mail address or a different name If your friend is (in) prevented, the second ticket can be converted Go to the chat in the app or call (+31) 020-...

  • Jeroen de Groot created an article,

    I would like to change my profile data

    If you want to change your profile details, please contact customer service via the button at the top right with the subject "change profile information" or call +4420 36954215. Enter your name and...

  • Jeroen de Groot created an article,

    I have not received my bonus spins

    If you have actually been to the event of I'M IN tickets, you will get extra spins when you have checked in: To check in, you must have the GPS on (then the box is no longer gray) Usually this ha...

  • Jeroen de Groot created an article,

    I would like to be unsubscribed from the mailing list

    Do not want to receive the weekly newsletter anymore? Open the newsletter of I'M IN Click on the 'unsubscribe form this list button at the bottom of the mail.

  • Jeroen de Groot created an article,

    The app crashes

    If your profile is not fully completed, this can cause problems. Is this is not the case? Please contact us via the app or call (+31) 0203080915. So that we can see what we can do.

  • Jeroen de Groot created an article,

    I would like to delete my I 'M IN account

    If you are certain that you do not want free tickets for festivals anymore, please send a message via the button at the top right. Then we will delete your account.